HERE WeGo support
Helping you find your way
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Using HERE WeGo
How do I download a map to my device in HERE WeGo?
How do I download a voice for navigation in HERE WeGo?
Can I save the maps that I download for HERE WeGo to an external drive, e.g., an SD Card?
How can I check which map version is installed for HERE WeGo?
How can I update my maps in HERE WeGo?
How do I clear my search history in HERE WeGo?
What can I do if I don't find an address or place using HERE WeGo?
Why is the map on wego.here.com more up-to-date than the offline maps I use in HERE WeGo for Android?
How can I add or manage collected places in HERE WeGo?
How can I sync my collections with other devices using HERE WeGo?
Can I sync routes between wego.here.com and HERE WeGo?
Get started with
On which devices can I use HERE WeGo?
Do I need to download a map before I can use HERE WeGo?
Why isn’t my country on your map?
In which languages is HERE WeGo available?
How can I choose what I see in the distance and time settings while using drive navigation in HERE WeGo?
Does HERE WeGo give speed limit warnings in Drive?
How can I customise my route preferences in HERE WeGo?
How to solve the problem regarding your current position in offline mode?
What should I do if my drive navigation doesn't start?
How can I see upcoming manoeuvres while navigating?
How can I change my route while using drive navigation, e.g., if there's an unforeseen obstacle?
You can see the currently installed map version by opening the main menu and selecting