When the ‘Door-to-door directions' feature is activated, WeGo will offer you a complete door-to-door navigation experience. This works by: Showing the...

To request the deletion of your data from HERE, we recommend to visit https://privacy.here.com/dsr and fill out the form. After the form is complete, an aut...

HERE WeGo Beta is the app we use to test some new features and gather feedback before releasing new features to the standard HERE WeGo app so we can make su...

If you are navigating in online mode and the internet connection is lost, the app will continue trying to connect with the internet. If the app fails to rec...

If you have any AdBlocker or optimization apps installed on your phone, they could affect the performance of WeGo. If you experience issues with WeGo perfor...

At this time, it is not possible to log in to your HERE WeGo account via a Facebook account that was created with only a telephone number and not an email a...

In order to look up DMS coordinates on HERE WeGo Maps, please leave a space for the degree symbol, and type the rest of the information as listed in the ...

Please delete all the maps you currently have downloaded, close the app entirely, re-open the app and download the maps again. Please note, from the options...

If you have received the below error message in the app, please make sure the date and time are set automatically in your device (outside the WeGo app).