I don’t want to use my current location as the starting point of my navigation. How can I change it?
To use another address as the starting point of your navigation (instead of your current location), just takethe following steps:   - Open the WeGo app an...
Wed, 29 Sep, 2021 at 5:51 PM
How do I find the nearest bus and/or train departures?
Find the nearest public transit departures at your location with the following steps: Launch the HERE WeGo app Enter your final destination Select '...
Tue, 25 May, 2021 at 4:42 PM
How can I run a trip simulation?
To simulate a trip in the app, you should: Launch the HERE WeGo app and enter your final destination in the search bar Select 'Get directions' ...
Tue, 25 May, 2021 at 5:34 PM
Why is the app loading so slowly?
First, make sure you're on a stable internet connection. If you are, but still have issues with the speed of the app, we suggest verifying the followin...
Tue, 25 May, 2021 at 4:44 PM
Why am I not getting any search results?
If the app is not showing any results for your search: Make sure there are no typos - some street names can be tricky to spell Type the entire street nam...
Tue, 25 May, 2021 at 4:45 PM
Why is my offline search not working?
Make sure you've downloaded the maps of the areas you'd like to search offline. Check that you've tagged the option to use the app in offline...
Tue, 25 May, 2021 at 5:00 PM
Will using GPS deplete my phone's battery life?
As HERE WeGo needs access to GPS to work, your phone might use up more battery life while you're actively navigating. (This is quite common with apps t...
Tue, 25 May, 2021 at 4:47 PM
Which transit types can I use with the HERE WeGo app?
You can find results for navigating by car, public transportation and by foot.
Tue, 25 May, 2021 at 4:48 PM
How do I edit or delete shortcuts?
Add shortcuts to look up your most visited destinations quickly without having to type their addresses in full. Upon launching the HERE WeGo app, access the...
Tue, 25 May, 2021 at 4:53 PM
What are 'Collections'?
'Collections' is where you save all the places you love and want to remember. You can also collect new places to try out later. Place these locati...
Tue, 25 May, 2021 at 4:54 PM