First, make sure you have a stable internet connection. If you do but still have issues with the speed of the app, we suggest verifying the following points on your phone’s settings:
- Make sure the permissions to access your location while using WeGo are on
- Make sure your phone is not in power saving mode
- Deselect the battery optimization option
- If you have a SD card on your phone, try using the app without the SD card to see if it makes a difference
- Make sure offline mode is turned on when you’re navigating offline
If any issues persist, send an email to email@example.com with as many details as possible. We’d also recommend to share any videos/screenshots that might help our teams with troubleshooting.