HERE WeGo App

How do I find the nearest bus and/or train departures?
Find the nearest public transit departures at your location with the following steps: Open the WeGo app Enter your final destination Select ‘Directions’...
Mon, 16 Oct, 2023 at 5:33 PM
How can I run a trip simulation?
To simulate a trip in the app: Launch the HERE WeGo app and enter your final destination Select 'Directions' Once the app displays the route and...
Mon, 16 Oct, 2023 at 5:36 PM
The WeGo app is taking too long to load and/or is too slow. What should I do?
First, make sure you have a stable internet connection. If you do but still have issues with the speed of the app, we suggest verifying the following points...
Mon, 16 Oct, 2023 at 5:40 PM
Why am I getting inaccurate results for my search or any search results at all?
If the app is not showing any results for your online search: Make sure there are no typos in the address you are searching Type the entire street name a...
Mon, 16 Oct, 2023 at 5:43 PM
Will using GPS reduce my phone's battery life?
HERE WeGo uses GPS to work and your phone might deplete more of your battery while you're actively navigating. (This is quite common with apps that depe...
Mon, 16 Oct, 2023 at 5:54 PM
Which transit types can I use with the HERE WeGo app?
You can use WeGo navigation for cars, public transportation, bikes and traveling on foot.  Taxi service availability may differ by country and isn’t availa...
Mon, 16 Oct, 2023 at 5:55 PM
How do I edit or delete shortcuts?
Add shortcuts to look up your most visited destinations quickly without having to type their addresses in full.  Access these shortcuts via the bar at the ...
Mon, 16 Oct, 2023 at 5:57 PM
What are 'Collections'?
'Collections' is where you can save all the places you want to remember or new places you’re interested in visiting. Place these locations in differ...
Mon, 16 Oct, 2023 at 5:58 PM
How can I create new collections?
To add new places to a Collection folder, follow these steps: Search for the address or place you’d like to save in a collection  When a result of your s...
Mon, 16 Oct, 2023 at 6:01 PM
How do I edit, delete or manage my collections?
To manage, rearrange or edit your Collections: Launch the app and drag the bottom bar up to expand the menu Select 'See all' on the right side of...
Mon, 16 Oct, 2023 at 6:05 PM