To add new places to a Collections folder, follow these steps: Search for the address or POI that you'd like to save as a collection Once the app dis...

To manage, rearrange or edit your Collections: Launch the app - drag the bottom bar up to expand the menu Select 'See all' to the right of the &#...

With a HERE WeGo account, you'll enjoy a personalised navigation experience. Save your favorite places under 'Collections', create your own shor...

To change the email address linked to your account, follow these steps: Type wego.here.com into your web browser Log in to your account Select 'Menu...

If you've forgotten your password or would like to change it, please log in to your account. Under 'Password', select 'Change password'. 

Offline maps are available in many countries with certain exclusions (e.g., offline maps are not available in Japan, Korea, China). To navigate offline...

Yes, you can. To turn on speed limit alerts: Launch the app - select 'Settings' Select 'Speed limit alerts' to turn the following options...

To add, delete or edit POIs or addresses on our maps, you can: Submit info via our Map Creator tool. We'll verify the info and apply it to our maps on...

We work hard to keep the maps as current as possible, but as data consistently changes around the world, some of them can take a bit more time to be reflect...

For us to provide accurate location info, you must have a stable internet connection and your permissions for access location must be turned on. These phone...