First, make sure you're on a stable internet connection. If you are, but still have issues with the speed of the app, we suggest verifying the following points on your phone's settings:

  • Check that you've turned on permission to access your location while using WeGo
  • Select the automatic time zone
  • Check that your phone is not in power-saving mode
  • Deselect battery optimization
  • Should the problem persist, contact our support team and provide as many details as possible, so we can better assist you